Module 6 – Customer Needs Analysis

Home
Skills Development Modules
The Sales Meeting
Module 6 – Customer Needs Analysis

UNIT 1 - Introduction

UNIT 2 - Asking questions

UNIT 3 - Selecting questions

UNIT 4 - Selecting questions – role play example

UNIT 5 - Creating the need

UNIT 6 - Creating the need – role play illustration

Module Templates and Forms – pdf documentsMy action plan Preparatory Questions Account Manager’s Work Book Exercises & Tasks sheet Key Points Summary Customise Modules / Templates for My Company