Introduction

We provide a series of Masterclass Workshops aimed at the Board and senior Account Management teams. The Masterclass Workshops are designed to be highly interactive and each focuses on a core aspect of Account Management. Each Masterclass Workshop is designed to answer one or more specific questions.

Masterclass Workshops are face to face live events led by one of our senior team. They can be scheduled over one, two or three days. The content and output of the Masterclass Workshop is tailored to meet the specific needs of the company - illustrative examples follow:

Masterclass Workshops – example agendas

Key Account Management for the BoardCreating Customer ValueDeveloping the Customer PartnershipJoint Business PlanningStrategic Growth Planning for One Key AccountKAM – Everything You Need to Know in One Day